By pigeon-holing your customer base, you’re denying yourself the ability to have greater appeal, deeper brand loyalty, and ultimately a better bottom line. By telling them where they can find you, and expecting them to do so, may have worked in the ultra-luxury we experienced before the crash — but it doesn’t apply now.
Are You Allowed to be My Friend?
Have you had any interactions where your friendships were questioned? Have you questioned someone’s friendships? Were you able to rise above, or did you let your selfish motivations get the better of you?
Some Social Media Misconceptions
I’ve run into a few common misconceptions from people who are trying to delve into the world on social media marketing.
Automatic vs Manual
Trust, loyalty, and support come from repeated positive experiences that result in an educated judgment call by the consumer that the product, and the business behind it, are trust-worthy, and as a result, worthy of their hard-earned cash.
The Social Media ROI Experiment
If you’re wondering about ROI for properly implemented social media…hope this helps put a more concrete picture in your mind as to how it can work for you.
InterNEXT Summer Forum Recap
If you work the system correctly, you, your company, and your brand will be the best known entity for whatever it is that you’re providing or selling.















